A landmark 43-storey tower connected to Toronto's PATH system \u2014 the Sheraton Centre delivers full-service reliability with a stunning two-acre indoor garden, waterfall pool, and direct underground access to the Eaton Centre, City Hall, and the subway. One of the best-connected hotels in Toronto for business and leisure.
Neighbourhood: Downtown / Nathan Phillips Square · Address: 123 Queen St W, Toronto, ON M5H 2M9 · Hours: 24 hours | Check-in 3pm | Check-out 12pm · Phone: (416) 361-1000 · Website: https://www.marriott.com/hotels/travel/yyztc-sheraton-centre-toronto-hotel/ · Rating: 4/5
Why Visit
The Sheraton Centre combines one of Toronto's best downtown locations with a genuinely unique amenity \u2014 the two-acre indoor garden and waterfall pool that feel like a tropical escape in the middle of the city.
What Makes It Unique
No other mid-range hotel in Toronto has a two-acre indoor tropical garden with a waterfall, walking paths, and a pool beneath a glass atrium. The PATH connectivity from the lobby is equally unmatched \u2014 you're underground-linked to virtually every major downtown building.
The Sheraton Centre Toronto Hotel is one of those properties that defines a city skyline even if people don't always notice \u2014 a 43-storey curved tower rising directly above Nathan Phillips Square, with the Toronto City Hall towers visible from its upper floors and the PATH underground walkway connecting it to virtually every major downtown building. Opened in 1972 and renovated comprehensively in the 2010s, it's a hotel that balances genuine architectural presence with the practical needs of modern travellers.
The two-acre indoor garden is the emotional centre of the building. A glass-roofed atrium four storeys high contains living trees, walking paths, a reflecting pool, and seating areas that feel genuinely removed from the city outside. The garden connects the tower to the historic bank building that forms the hotel's Queen Street wing, and the waterfall that cascades into the lower-level pool area is one of those Toronto hotel features that guests remember years later. In winter, when the city outside is grey and cold, the garden's tropical humidity and green canopy feel like an escape.
The pool area is exceptional for a mid-range hotel. The heated indoor/outdoor pool sits beneath the garden atrium, surrounded by tropical plants and the sound of the waterfall. There's enough space for actual swimming, and the adjacent hot tub and fitness centre make this a genuine wellness facility rather than a token amenity. Families with kids will find it one of the best hotel pools in downtown Toronto.
Rooms follow Sheraton's standard format \u2014 comfortable beds, neutral decor, functional bathrooms \u2014 with city-facing rooms offering genuinely impressive views. The higher floors look directly across Nathan Phillips Square to City Hall, with the downtown towers filling the eastern windows. At night, the view of the illuminated Financial District is one of the best in the city. The Sheraton Sweet Sleeper Bed is a genuine step up from standard hotel mattresses.
The location is arguably unmatched for downtown connectivity. The PATH system entrance in the lobby gives you weather-protected walking access to the Eaton Centre, Financial District, Rogers Centre, and Union Station. Nathan Phillips Square is directly outside for skating in winter and events year-round. City Hall, the Toronto Public Library, and the theatre district are all within five minutes on foot. Queen Station on Line 1 is across the street.
For business travellers, the Sheraton's scale means genuine conference facilities \u2014 multiple ballrooms, breakout rooms, and a business centre \u2014 and the proximity to the Financial District makes it a default choice for corporate events. For leisure travellers, the combination of location, pool, garden, and reliable service makes it one of the most complete mid-range options in the city.
Frequently Asked Questions
Is the Sheraton Centre connected to the PATH?
Yes \u2014 the Sheraton Centre has direct underground PATH access from the lobby, connecting you to the Eaton Centre, Financial District, Union Station, and Rogers Centre without going outside. It's one of the best-connected hotels in the PATH network.
Does the Sheraton Centre have a pool?
Yes \u2014 a heated indoor/outdoor pool beneath the two-acre indoor garden atrium, surrounded by tropical plants and a waterfall. There's also a hot tub and a well-equipped fitness centre. It's one of the best hotel pools in downtown Toronto.
How close is the Sheraton to Nathan Phillips Square?
The Sheraton Centre is directly across the street from Nathan Phillips Square \u2014 you can see City Hall from the upper-floor rooms. The square is about a one-minute walk from the lobby.
Is this hotel good for business travel?
Yes \u2014 the Sheraton Centre is one of Toronto's primary business hotels. The PATH connection, proximity to the Financial District, full conference facilities, and Queen Station across the street make it ideal for corporate events and business meetings.